Providing UK hospitality and retail businesses with powerful, easy-to-use EPOS technology. From seamless order management to real-time reporting — we’re your trusted partner for long-term success.
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FAQ
Find quick answers to common questions about our POS systems, including setup, features, and support. Our FAQ section is designed to help you get the most out of your Intuitive POS solution with ease.
GETTING STARTED
Find answers to the most common questions about setting up and using your Intuitive POS system below.
Intuitive POS is a Windows-based, non-cloud EPOS solution. Once installed on your touchscreen terminal, you can manage orders, process payments, monitor sales, and run your entire operation from a single, easy-to-use interface. Our team handles the full setup and provides comprehensive training so you're ready to trade from day one.
Intuitive POS is suitable for a wide range of businesses, including restaurants, takeaways, cafés, bars, retail shops, and more. Whether you're a small independent or a multi-site operation, we have a package to suit your needs and budget.
In most cases, your Intuitive POS system can be fully installed and configured within a single day. Our experienced engineers will visit your premises, set up the hardware, configure your menu and settings, and provide hands-on training for you and your team before they leave.
You can reach our support team by calling 07478 707938 or emailing intuitivepos@gmail.com. We are available Monday to Friday and aim to respond to all enquiries promptly. For urgent technical issues, our team will prioritise getting your system back up and running as quickly as possible.
SOFTWARE LICENCE & PRICING QUESTIONS
Here are some commonly asked questions about our pricing structure, software licences, and what's included in each package.
What are the ongoing fees for Intuitive POS?
Our Standard EPOS Software is available from £20 per month, which covers your software licence and access to all core features. The Pro EPOS Software, which includes our advanced VAT system, is £50 per month. There is also an optional Postcode Database annual subscription for address search functionality, priced at £60 per year after the first year. A one-off setup and training fee of £199 applies.
Are there any transaction fees on my sales?
No. Intuitive POS does not charge any transaction fees on your sales. Your monthly software licence fee is a flat rate, meaning you keep more of your revenue regardless of how busy your business is. Any payment processing fees are set by your chosen payment provider, not by us.
Are there any hidden charges I should be aware of?
Absolutely not. We believe in complete transparency with our pricing. All costs are clearly outlined before you commit to anything. Our packages have a one-off hardware price, a setup fee, and a monthly software licence — that's it. Any optional extras, such as a kitchen printer or caller ID, are clearly priced and entirely optional.
What is included in the EPOS package?
Every Intuitive POS package includes our Windows-based EPOS application (non-cloud), seamless order management, split bill functionality, cold food VAT saving, missing item reminders, clock-in/clock-out for staff, easy navigation, and live monitoring. Optional add-ons include kitchen display systems, tablet ordering, cloud caller ID, label printers, and more.